Spyware, Computer Viruses, Rootkits, Trojans, Adware, Scareware, Worms………….

These can be downloaded to your PC by you or a member of your family, opening up a back door, exposing your personal information, photos, credit card or banking details to criminals just by visiting a ‘bad‘ web site which has been infected.

Some malware is just plain annoying or embarrassing when it keeps popping up advertisements or redirecting you to web sites which makes a family PC un-useable.

When cleaning a system of malware, we use a multilayered approach, using several different software packages to clean the system successfully. Before starting to clean your system we take a backup copy of all your files as a safeguard because on rare occasions computers which are very heavily infected may have the Windows files damaged, in which case we will require to reinstall the Windows operating system and use the backup to replace your personal files.